Projektkoordinator / Projektkoordinatorin Business Operations CUPRA SEAT (m/w/d)
Core
Coordinating and monitoring project assignments for business operations, focusing on quality, volume, and pricing, while driving process optimization and digitalization.
Role type
Business Operations Project Coordinator
Builds
Monthly KPI reports, strategic presentations, and optimized project workflows for customer care operations
Domain
Automotive / Customer Care Operations
Deliverable
dashboards & analysis
Required skills
Project management, Business analysis, Process optimization, Data reporting, Stakeholder management, MS Office (Excel, PowerPoint, Visio), Salesforce, Jira/Confluence
Responsibilities
Monitor project assignments for quality and volume, Implement digitalization and automation approaches, Create monthly KPI reports and strategic presentations, Support Business Development in project clarification
Seniority
Mid-level, hands-on IC
