Support Engineer / Anwendungsbetreuer*in in Kundenprojekten (m/w/d)
Core
Support and deploy software solutions for grid operators across Europe to ensure critical infrastructure operations.
Role type
Support Engineer / Application Support Specialist
Builds
Smart apps, portals, information systems, and workflow solutions for energy, heat, and water utilities
Domain
Utilities (energy, heat, water) + IT infrastructure
Deliverable
client delivery
Required skills
software installation and configuration, error analysis and troubleshooting, software deployment, database management, network administration, identity management, customer communication
Preferred skills
cloud technologies, GIS systems
Responsibilities
support customers in software product implementation, analyze and resolve first and second-level support issues, install and configure software on-premises and in the cloud, deploy software upgrades, collaborate with customers and development teams
Seniority
Junior to Senior (3+ years experience for Senior)