Job
Core
Install, configure, and troubleshoot utility management software (EDAMS) for customers globally, including on-site and remote support.
Role type
Application Engineer (Product Services)
Builds
EDAMS platform for utilities, municipalities, and government environmental departments
Domain
Utility management software / Environmental data systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SQL scripting, MS SQL Server administration, Crystal Reports, system installation and configuration, remote troubleshooting, user training delivery
Preferred skills
Microsoft Windows Server environment knowledge, proactive learning attitude
Technologies
EDAMS, MS SQL Server, Crystal Reports, Microsoft Windows Server
Responsibilities
Install and configure EDAMS systems and related products; Assist customers remotely and on-site with troubleshooting; Deliver user training to system administrators and operational staff; Develop reports, dashboards, and SQL scripts
Seniority
Individual Contributor
