Junior Customer Support Agent (m/w/d)
Core
Junior Customer Support Agent handling incoming customer inquiries via email, phone, and ticket systems to support customers with questions, problems, and operational issues.
Role type
Junior Customer Support Agent
Builds
Customer support operations and efficient, clear, customer-oriented support processes
Domain
Customer Support / Helpdesk
Deliverable
client delivery
Required skills
Customer support experience, structured documentation, proactive issue tracking, cross-functional collaboration, problem-solving
Preferred skills
Hands-on mentality, ownership of daily tasks
Technologies
Email, Phone, Ticket Systems