Sachbearbeiter/-in in der Schadenbearbeitung (m/w/d)
Core
Managing and processing insurance claims by assigning tasks to a network of independent experts and ensuring quality results.
Role type
Claims processing specialist
Builds
Insurance claim assessments and settlements for private, commercial, and agricultural clients
Domain
Insurance / Claims Management
Deliverable
client delivery
Required skills
Insurance claim processing, assignment of expert tasks, quality assurance of expert reports, customer complaint handling, SLA monitoring, billing, MS Office, Class B driver's license
Preferred skills
Teamwork, flexibility, independence, customer orientation, organization
Technologies
MS Office
Responsibilities
Assigning inspection orders to independent experts, supporting experts to ensure quality results, handling customer inquiries and complaints, providing telephone support, ensuring SLA compliance, billing, general office duties, data maintenance