MitarbeiterIn im Bereich Auftragsabwicklung (M/W/D)
Core
Managing order processing, customer inquiries, negotiations, and after-sales support for a sales and marketing team.
Role type
Order processing and customer support specialist
Builds
Order confirmations, shipping instructions, freight forwarding selections, invoices, and export documents
Domain
Logistics and sales operations
Required skills
Order processing, customer inquiry handling, price negotiation, proposal creation, complaint handling, return processing, sample shipment tracking, internal reporting, business development consultation
Preferred skills
Fluent English, MS Office proficiency
Responsibilities
Process orders (confirmation, shipping, freight, invoicing, export docs), handle customer inquiries and negotiations, manage complaints and returns, track sample shipments, report to marketing & sales leadership, consult customers on business fields and product portfolios