Bestandskundenbetreuer Österreich (m/w/d)
Core
Customer Care specialist supporting the deployment and successful usage of medDV's software solutions for emergency services in Austria and Switzerland.
Role type
Customer Success Manager (EMEA)
Builds
Software solutions for emergency medical services (NIDApads, tablets) for hospitals and rescue services
Domain
Healthcare IT / Emergency Medical Services
Deliverable
product features
Required skills
IT project management, product customization, software deployment coordination, workshop facilitation, public speaking/presentation
Preferred skills
Experience in healthcare, emergency services, or hospital management, strong IT affinity
Technologies
Custom software solutions, tablets for emergency use
Responsibilities
Analyze customer requirements and advise on product customization, coordinate software deployment and implementation, organize and moderate customer workshops, represent products at trade fairs and exhibitions, act as the primary contact for customers
Seniority
Mid-level IC