Customer Care / Customer Support Schaden (m/w/d) Frontoffice / Backoffice Schaden
Core
Handling customer damage reports, claims processing, and coordination for accident damages and approval processes.
Role type
Customer support specialist (claims)
Builds
Customer service and claims resolution workflows
Domain
Insurance
Deliverable
client delivery
Required skills
Claims processing, customer communication, document handling, PC applications, organizational skills
Preferred skills
Insurance domain knowledge, English language skills
Responsibilities
Answering phone calls for damage reports and customer inquiries, processing damage claims including approval authorizations, coordinating incoming requests, handling written correspondence and documents
Seniority
Entry-level to Mid-level