Mitarbeiter in der Kundenbetreuung (m/w/d)
Core
Handling order processing, customer support, and data management for a leading European battery distributor serving vehicles worldwide.
Role type
Customer Service Representative (Order Processing & Support)
Builds
Order fulfillment, customer inquiries, and sales data reporting for the Panther-Batterien GmbH sales team.
Domain
Automotive / Battery Distribution
Required skills
Order processing, customer consultation, ERP system usage, data entry, reporting, cross-departmental communication
Preferred skills
Technical product affinity, English language skills
Technologies
ERP systems, MS Office
Responsibilities
Create offers and receive orders, handle customer inquiries via phone/mail/in-person, manage old battery processing and export requests, maintain customer data and generate sales reports
Seniority
Mid-level, experienced professional