Kundenberater (m/w/d) KundenDialogCenter in Vollzeit oder Teilzeit
Core
Customer service and advisory role handling online banking, accounts, and general inquiries via phone and digital channels.
Role type
Customer service representative
Builds
Customer solutions and support for private and SME banking services
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer needs analysis, Online banking advisory, Account management, Appointment scheduling, Sales campaign support, Onboarding assistance, Digital media support
Preferred skills
Commercial training background, Service orientation, Communication skills, Interest in digital processes and agile work
Technologies
Online banking platforms, Digital communication tools