Technical Consultant m/w/d
Core
Technical consultant providing analysis, system stability, and clear solutions for Proalpha's ERP and business applications serving the SME sector.
Role type
Technical Consultant (ERP & Business Applications)
Builds
ERP and business applications for the Mittelstand (SME) sector
Domain
Enterprise Software / ERP / IT Infrastructure
Required skills
IT fundamentals, Windows OS and server basics, ticketing systems, analytical approach, high self-organization
Preferred skills
German (fluent), English (good), customer advisory experience
Technologies
Windows, Servers, Ticketing Systems, Service Now
Responsibilities
Analyze and resolve technical cases via Service Now, diagnose and fix server/network/database issues, monitor customer systems in real-time, provide technical advisory to clients, develop internal processes and technical standards