CRM Solution Architekt (m/w/d)
Core
Design and evolve the CRM and sales-facing system landscape with a focus on Salesforce, ensuring scalability and future-proofing across the entire customer journey.
Role type
Senior CRM Solution Architect
Builds
Scalable CRM solutions and end-to-end sales processes
Domain
Retail / Customer Relationship Management
Required skills
Salesforce architecture, system integration, sales process design, data modeling, API design, solution architecture
Preferred skills
ERP integration, marketing automation, stakeholder management, change management
Technologies
Salesforce, APIs, Middleware, ERP, Marketing Automation
Responsibilities
Design and evolve the CRM landscape, analyze and optimize end-to-end sales processes, translate business requirements into technical architectures, govern Salesforce integrations, lead CRM projects, support release strategies
Seniority
Senior, hands-on IC
