Smart-Home Kundenberater / Telefonisch + E-Mail (m/w/d)
Core
Customer support specialist for video door phones and smart home solutions, providing phone/email consultation, remote PC maintenance, and technical support.
Role type
Customer support specialist (smart home hardware)
Builds
Video door phones, smart home solutions, remote maintenance services
Domain
Smart home / Security hardware
Deliverable
client delivery
Required skills
Technical understanding of PCs and network setups, Electrical system basics, Remote PC maintenance, Phone consultation, General customer support, Order processing
Preferred skills
Electrical system knowledge
Technologies
PC, Network setups
Responsibilities
Remote maintenance via PC, Phone consultation, Technical support, General customer support (requests, returns), Order processing