Mitarbeiter Kundenservice / Customer Service (m/w/d)
Hybrid
Core
Providing competent and friendly customer support via phone and email, handling complaints, and organizing product reservations.
Role type
Customer Service Representative
Builds
Customer support interactions and product reservation management
Domain
Retail
Required skills
Verbal and written communication, adaptability, customer orientation, social media knowledge, goal orientation
Responsibilities
Answering customer inquiries via phone and email, resolving complaints, organizing product reservations, supporting store staff, forwarding requests to specialized departments