Kundenberater (m/w/d) Kundenservice Telekommunikation (Inbound)
Core
Handling inbound customer inquiries via phone and writing for fixed-line services, providing product and tariff advice, and managing complaints.
Role type
Customer service representative (inbound)
Builds
Customer support interactions for fixed-line telecommunication products
Domain
Telecommunications
Required skills
German (fluent), PC skills, communication skills, complaint handling
Responsibilities
Answering customer inquiries, advising on products and tariffs, processing complaints