Senior Admin Voice & PBX (m/w/d)
Core
Senior specialist for administering, configuring, and operating modern voice and PBX communication systems for enterprise clients.
Role type
Senior IC Voice & PBX Systems Administrator
Builds
Voice communication solutions and PBX infrastructure for enterprise customers
Domain
Telecommunications / VoIP
Required skills
Voice and PBX system administration, VoIP configuration, SIP and RTP troubleshooting, network analysis (LAN/WAN), customer consultation, incident management
Preferred skills
SIP-Trunk management, advanced monitoring tool usage
Technologies
3CX, SIP, RTP, RTCP, TLS, QoS, Wireshark
Responsibilities
Consulting customers on telephone system deployment, acting as technical contact for issues and change requests, analyzing and resolving incidents using monitoring systems, creating solution concepts for project requirements, performing deep-dive analysis and resolution of SIP/RTP issues, supporting customers with SIP-Trunk usage
Seniority
Senior, hands-on IC
