Sachbearbeitung Customer Support - Rechnungen und Zahlungen (m/w/d)
Core
Handling customer inquiries regarding invoices and payments, clearing payment entries and open items, and supporting deviations in the billing process.
Role type
Customer Support Specialist (Billing & Payments)
Builds
Billing confirmations and payment clarifications for Hetzner's international customer base
Domain
IT Infrastructure / Web Hosting / Billing
Deliverable
client delivery
Required skills
Invoice processing, payment reconciliation, customer communication (German/English), process adherence
Preferred skills
Customer service experience, commercial environment background, learning agility
Technologies
Billing systems, payment processing tools