Call-Center-Agent m/w/d
Core
Handling inbound customer inquiries via phone and written communication, providing business consulting, product information, technical support, and processing complaints.
Role type
Customer service agent (inbound)
Builds
Customer support interactions and database maintenance
Domain
Customer service / Technical support
Deliverable
client delivery
Required skills
Phone communication, written communication, business consulting, product knowledge, technical support, complaint handling, database management
Preferred skills
Teamwork, punctuality, reliability, accuracy, learning agility
Technologies
Customer databases