Technischer Support - POS (m/w/d)
Core
Provide technical support for hotel POS solutions, analyzing issues, installing systems, and ensuring stable operations.
Role type
Technical Support Engineer (POS)
Builds
Stable operation of POS systems for hotel customers
Domain
Hospitality technology / Point of Sale
Required skills
Windows administration, network technologies, firewall understanding, hardware handling (Android & Apple devices), analytical thinking, structured problem-solving
Preferred skills
English language skills
Technologies
Windows, Android, Apple Devices
Responsibilities
Analyze and handle technical support inquiries (1st & 2nd Level), diagnose hardware/software vs. user error, install and maintain POS systems, perform system updates and configuration changes, implement customer technical requests
Seniority
Entry-level / Mid-level IC