Kundenberater / Account Manager (m/w/d) für Neumandanten
Core
First point of contact for debt regulation and insolvency services, analyzing individual client situations and guiding them from initial contact to contract signing.
Role type
Customer Advisor / Account Manager
Builds
Debt regulation and insolvency services for clients
Domain
Financial services / Debt counseling
Deliverable
client delivery
Required skills
Commercial training or equivalent experience, customer contact experience, sales or account management experience, banking or insurance industry experience, structured work, independent responsibility, empathy, economic thinking, German language proficiency
Preferred skills
Experience in customer advisory, sales, account management, banking, insurance, or service sectors
Technologies
AdvoNeo proprietary software
Responsibilities
Analyze individual client situations, guide clients from first contact to contract signing, conduct professional and trust-building consultations, lead independent phone conversations, maintain overview of multiple processes, optimize internal processes with the team