Mitarbeiter:in (m/w/d) für die medizinische Notrufzentrale 24/7
Core
24/7 emergency medical call center operator handling global emergency calls, patient repatriation, and complex medical transfers.
Role type
senior IC emergency medical call center operator
Builds
emergency medical response coordination and patient repatriation services for global clients
Domain
healthcare + emergency response
Required skills
emergency medical triage, patient repatriation coordination, complex case analysis, cross-functional team collaboration, global client communication
Preferred skills
multilingual communication, customer service experience, Microsoft Office proficiency
Technologies
Microsoft Office
Responsibilities
handle emergency calls from patients and relatives worldwide, coordinate inpatient stays abroad, analyze situations and develop solutions with the team, plan and coordinate patient repatriations, manage client inquiries from shipping companies and airlines, coordinate complex patient transfers with the medical team