Mediengestalter Kundenbetreuung (m/w/d) - remote deutschlandweit
Hybrid
Core
First point of contact for customers regarding products and print data, providing expert advice via phone, chat, and email while documenting inquiries.
Role type
Customer Care Specialist (Media Designer)
Builds
Customer support interactions and documentation for an E-Commerce printing company
Domain
E-Commerce / Printing Services
Deliverable
client delivery
Required skills
Photoshop, InDesign, telephone communication, email communication, chat communication, inquiry documentation, customer needs analysis
Preferred skills
empathy, independent work, structured work, teamwork