Mitarbeiter Kundenservice (w/m/d)
Core
Handling customer inquiries via email and phone, processing orders, complaints, and returns for an online shop selling health and therapy products.
Role type
Customer Service Representative
Builds
Online shop for therapy, nursing, and health supplies
Domain
Health & Wellness / E-commerce
Deliverable
customer delivery
Required skills
Customer support via email and phone, Order processing, Complaint handling, CRM/Shop system proficiency, Data management
Responsibilities
Answering customer inquiries via email and phone, Processing orders, complaints, and returns, Maintaining and updating customer data, Collaborating with other departments to optimize processes