IT-Support 1st, 2nd und 3rd Level (m/w/d) [Kziff.CL74AV12]
Core
Providing IT support for internal employees and customers, monitoring systems, and resolving incidents.
Role type
IT Support Specialist (1st, 2nd, and 3rd Level)
Builds
IT support services for internal staff
Domain
IT Services / Corporate Support
Deliverable
client delivery
Required skills
User support experience, PC and notebook configuration, incident resolution, MS-Office proficiency, ticket system usage, documentation tools
Preferred skills
IT training or background, experience with system administrators, documentation tools
Technologies
MS-Office, Ticketing Systems
Responsibilities
Support internal employees and customers, monitor IT systems, resolve incidents, configure PCs and peripherals
Seniority
Mid-level, hands-on IC