Business Project Manager Customer Relationship Management (CRM) (m/w/d)
Core
Planning, steering, and execution of international D365 Marketing & Sales CRM projects, including global rollouts and process standardization.
Role type
Senior Business Project Manager (CRM)
Builds
Global CRM system implementations and standardized processes
Domain
Professional Services / CRM / Microsoft Dynamics 365
Required skills
Project management, CRM system implementation, global rollout management, stakeholder coordination, budget management, process analysis, agile methodologies
Preferred skills
Salesforce experience, additional foreign languages, travel readiness
Technologies
Microsoft Dynamics 365, Salesforce, Scrum, Kanban
Responsibilities
Planning and executing international CRM projects, steering cross-functional teams and external vendors, reporting project progress to global management, analyzing existing CRM business processes, supporting user rollouts and implementation, ensuring process consistency across locations
Seniority
Senior, hands-on IC