Kundenbetreuung/ Sachbearbeitung (m/w/d)
Core
Handling customer orders, providing telephone and written customer support, managing inbound goods, processing returns and complaints, and issuing invoices.
Role type
Customer service and administrative specialist
Builds
Customer service operations and order fulfillment
Domain
Logistics and supply chain
Deliverable
client delivery
Required skills
Order processing, customer communication, inventory management, return handling, invoicing, MS Office
Responsibilities
Process customer orders independently, handle customer inquiries via phone and email, schedule inbound goods, manage returns and complaints, create invoices and recalculate costs