Supporter*in (m/w/d) im B2B-/B2C-Bereich bei Mi-Heat Heizsysteme GmbH
Core
Customer support and product data management for electric heating systems, including handling inquiries, creating offers, and optimizing product listings on Amazon, eBay, and the company's online shop.
Role type
Customer Support Specialist (B2B/B2C)
Builds
Electric heating systems and related product information for European customers
Domain
HVAC / Renewable Energy / E-commerce
Deliverable
product features
Required skills
Customer service, technical product knowledge, offer creation, e-commerce platform management, content writing, SEO basics
Preferred skills
Online marketing, competitive analysis, blog writing, data sheet creation
Technologies
JTL Shop5, JTL WaWi, Amazon, eBay
Responsibilities
Handle customer inquiries via phone and email, create tailored project offers, maintain and optimize product data in the online shop and marketplaces, create technical content and product descriptions, support online marketing activities
Seniority
Individual Contributor
