IT Administrator
Core
IT Administrator handling technical inquiries, building and maintaining corporate IT infrastructure, and executing security-focused projects.
Role type
IT Administrator (Helpdesk & Infrastructure)
Builds
Corporate IT infrastructure, security solutions (Azure, Hornetsecurity, Intune), and migration projects
Domain
IT Services / Cybersecurity
Required skills
Windows, MacOS, Linux, Microsoft Intune, network fundamentals, ticketing systems, migration management
Preferred skills
Hornetsecurity, Helpdesk software experience
Technologies
Azure, Hornetsecurity, Microsoft Intune, BiTtitan
Responsibilities
Respond to technical customer inquiries via email or ticketing system, create project plans for IT security, set up and maintain corporate infrastructure, execute migrations, provide rapid solutions for recurring technical issues, maintain support documentation and knowledge bases, monitor ticket management to ensure timely resolution, ensure high customer satisfaction through professional service
Seniority
Mid-level, hands-on IC