IT Supporter (w/m/d)
Core
Central IT support for employees across all locations, handling first and second-level issues for IT and telecommunications.
Role type
IT Support Specialist (First/Second Level)
Builds
IT infrastructure and digitalization projects
Domain
Healthcare IT / Enterprise IT
Required skills
Windows environment administration, Microsoft 365, application support, printer and peripheral system administration, ticket system management, employee lifecycle support
Preferred skills
Infrastructure and digitalization project experience
Technologies
Windows, Microsoft 365
Responsibilities
Coordinate and process incoming support requests via a central ticket system, support employees with IT and telecommunications issues via phone, remote, and on-site, manage the employee lifecycle from equipment setup to removal, contribute to infrastructure and digitalization projects, act as an interface to central IT departments
Seniority
Mid-level, hands-on IC