Mitarbeiter/in (w/m/d) Anfragenmanagement
Core
Central contact person for patients, insurance companies, and contract physicians regarding all matters related to statutory physician care in the Kassenärztliche Vereinigung Sachsen-Anhalt jurisdiction.
Role type
Customer service representative (healthcare administration)
Builds
Resolves inquiries and complaints regarding contract physician care
Domain
Healthcare administration / Statutory health insurance
Deliverable
client delivery
Required skills
Communication, telephone etiquette, judgment, IT application usage
Preferred skills
Training in social insurance or healthcare, experience in social insurance or healthcare