IT Systemadministrator - Schwerpunkt Remote / Service Spezialist
Core
Remote-first IT System Administrator providing first-line support, troubleshooting, and system maintenance for client environments.
Role type
IT System Administrator (Remote Support Specialist)
Builds
Client IT environments and operational stability
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
Remote access support, ticketing systems, OS/server administration, incident analysis, SLA management, knowledge base maintenance
Responsibilities
Process and prioritize remote support tickets and incidents, provide first-line solutions via remote access, maintain complex client system environments, perform initial assessment and error analysis, manage tickets according to SLAs, support colleagues on IT projects, maintain and expand knowledge bases
