Mitarbeiter (m/w/d) - Frontoffice
Core
Frontoffice staff member handling customer service inquiries, information provision, and administrative tasks at a Jobcenter.
Role type
Frontoffice Customer Service Representative
Builds
Customer service operations and administrative support for a public employment agency
Domain
Public Sector / Social Services
Deliverable
dashboards & analysis
Required skills
Administrative experience, MS Office (Outlook, Word, Excel), Communication, Documentation
Responsibilities
Providing information, answering simple inquiries, conducting customer conversations, documenting cases in PROSOZ system, performing administrative tasks