Kundenbetreuung (m/w/d) im Verkehrswesen
Core
Central contact person accompanying driving school students from the start of their training until successful completion, ensuring they maintain an overview and achieve their training goals.
Role type
Customer support specialist for driving school students
Builds
Driving school training programs for commercial drivers (trucks, buses, delivery vehicles)
Domain
Education / Transport and Logistics
Deliverable
dashboards & analysis
Required skills
Customer service experience, commercial training, structured organization, MS Office, driving license
Preferred skills
Experience in transport, logistics, or driving school sector
Responsibilities
Coordinate individual training phases and monitor schedules and progress, maintain proactive contact with students to inform them of next steps and identify support needs, align closely with instructors to ensure theory and practice integrate well, document attendance and training progress, prepare learning status and development discussions, coordinate organizational processes around exams.
