Mitarbeiter Customer Service (m/w/d) – Bereich Wertpapierservice
Hybrid
Core
Handling customer inquiries and processing securities orders (stocks, ETFs, options) for Sparkassen and S Broker via phone.
Role type
Customer Service Representative (Securities Trading)
Builds
Order execution and customer support for securities trading
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
German (fluent), order entry, customer service, compliance adherence, documentation
Preferred skills
interest in securities trading, knowledge of stock exchanges, willingness to work shifts
Technologies
digital brokerage services, trading platforms
Responsibilities
Answering customer calls regarding securities and orders, processing and routing orders to trading venues, resolving account and trading inquiries, ensuring compliance with quality standards, documenting interactions
Seniority
Entry-level / Junior
