Sachbearbeiter Mängelmanagement (m/w/d)
Core
Responsible for efficient capture, coordination, and tracking of all incoming defect complaints to ensure timely resolution.
Role type
Defect Management Specialist
Builds
Defect reports and resolution tracking for window, door, and facade projects
Domain
Construction / Manufacturing (Windows, Doors, Facades)
Deliverable
dashboards & analysis
Required skills
Defect documentation, Customer communication, Process coordination, Deadline management, MS Office (Word, Excel), PC proficiency
Responsibilities
Capture and document defects and complaints in the system, Coordinate defect remediation processes, Monitor deadlines, Create defect reports, Communicate with customers, suppliers, and internal departments