Bürokauffrau (m/w/d) im Bereich Heizung & Sanitär – Kundendienst / Service
Core
Administrative support for the heating and plumbing service team, coordinating field technicians and managing customer service operations.
Role type
Administrative assistant (HVAC/Plumbing service)
Builds
Service scheduling and customer support for heating and plumbing installations
Domain
Construction / HVAC / Plumbing
Deliverable
dashboards & analysis
Required skills
Customer service, scheduling, order processing, invoicing, data entry, office administration
Preferred skills
Experience in the craft sector, knowledge of heating/plumbing, organizational talent
Technologies
Office software, telephone systems, customer management systems
Responsibilities
Answering customer inquiries, coordinating service appointments, dispatching technicians, processing orders and invoices, maintaining customer data
Seniority
Entry-level