Vertriebsinnendienst International/ Customer Service Manager (m/w/d)
Core
Support international sales partners and key account managers by managing order processing, quotations, and export logistics for pharmaceutical and biotechnological safety systems.
Role type
International Sales Operations Manager (Customer Service)
Builds
Order fulfillment, quotations, and export documentation for safety systems and lab equipment
Domain
Pharmaceutical/Biotechnology safety systems and laboratory equipment
Required skills
Order processing, quotation management, ERP systems, export compliance, data management, English communication
Preferred skills
International sales experience, foreign languages, Microsoft 365
Technologies
ERP systems, Microsoft 365
Responsibilities
Manage international sales partners as primary commercial contact, create and follow up on quotations, process customer orders in ERP, handle export and shipping tasks, maintain customer and order data quality, support sales process development
Seniority
Mid-level, hands-on IC