Customer Service Specialist International (m/w/d) – Teilzeit
Core
Support international distribution partners by managing orders, coordinating export and shipping processes, and handling customs documentation.
Role type
Customer Service Specialist (International Trade)
Builds
Order fulfillment and export documentation for international clients
Domain
International Trade / Logistics / Customs
Required skills
International order processing, Export and customs documentation, ATLAS system knowledge, German and English communication, Complaint handling, Team collaboration
Preferred skills
Experience in wholesale/foreign trade, Logistics background, Process optimization
Technologies
ATLAS, EUR.1, A.TR, Ursprungszeugnisse
Responsibilities
Manage international customer accounts and order lifecycle, Create export and customs documents (ATLAS, EUR.1, A.TR), Coordinate with warehouse and internal teams on delivery schedules, Handle customer complaints professionally, Support debt collection and reporting, Participate in process optimization projects