IT-Service und Anwendungsbetreuung
Core
Provide on-site and digital IT support, user administration, and workstation management for the Hamburg education administration and schools.
Role type
IT Service and Application Support Specialist
Builds
IT workstations, user accounts, and access permissions for ~400 schools and administrative departments
Domain
Public sector education administration
Required skills
IT workstation environment knowledge, hardware and software solutions, user and permission administration, IT project support
Preferred skills
IT network infrastructure, user experience management, technical communication
Technologies
Office and collaboration applications
Responsibilities
Support users with new hardware and software, advise on IT workstations, manage workstation equipment and order management, handle user and permission administration, support IT projects
Seniority
Mid-level, 3+ years experience
