QUEREINSTEIGERPROGRAMM (m/w/d) IM BEREICH KRANKENGELD - GESCHÄFTSSTELLE BREMEN-MITTE
Core
Customer service role for health insurance claims, specifically determining entitlement, amount, and duration of sick pay for policyholders.
Role type
Customer service representative (sick pay specialist)
Builds
Customer service interactions for health insurance claims
Domain
Health insurance / Social security
Deliverable
client delivery
Required skills
MS Office, communication, customer service, German language proficiency, structured work
Preferred skills
Experience in healthcare, academic degree, knowledge of statutory health insurance (GKV) software
Technologies
GKV-relevant software programs
Responsibilities
Advise customers on sick pay claims, determine entitlement and payment amounts, calculate duration of salary continuation, process individual and general injury benefit orders, collaborate with other social security providers
Seniority
Entry-level / Career changer