Servicemitarbeiter Ausstellerservice (m/w/d)
Core
First point of contact for national and international trade show exhibitors, supporting them from preparation and setup through the event to final billing.
Role type
Customer service representative (trade show exhibitor support)
Builds
Trade show exhibitor services and event participation
Domain
Trade show industry + customer service
Deliverable
client delivery
Required skills
Communication, problem-solving, organization, coordination, system usage, multilingual support
Preferred skills
Experience in customer service, trade show environment, or similar service-oriented fields
Responsibilities
Answering exhibitor inquiries via phone, email, and webchat; coordinating requests with internal departments; processing booking, order, and payment requests; resolving discrepancies in systems; assisting with logistical questions regarding booth construction and services.
Seniority
Entry-level to Junior, structured onboarding provided