Sachbearbeiter/in Kunde & Markt (m/w/d)
Core
Customer service and administrative support for a municipal utility company, handling visitor reception, communications, and customer center tasks.
Role type
Customer service and administrative specialist
Builds
Customer support services and internal communications for a local utility provider
Domain
Utilities / Municipal services
Deliverable
client delivery
Required skills
Reception and visitor management, telephone handling, email and correspondence processing, document archiving, customer center support
Preferred skills
None stated
Technologies
None stated
Responsibilities
Receive visitors, handle incoming calls and route them to appropriate departments, process and forward emails and written correspondence, support and perform administrative tasks in the customer center, archive documents and correspondence, provide flexible support in the Customer & Market department