Sales Manager im E-Commerce (m/w/d)
Core
Serve as the interface between customers, inventory, and logistics partners to ensure fast, reliable, and high-quality order fulfillment in e-commerce.
Role type
E-commerce Sales Manager (Customer Service & Order Fulfillment)
Builds
Order fulfillment processes, customer satisfaction, and logistics coordination
Domain
Fashion retail / E-commerce
Required skills
Customer consultation, order processing, inventory coordination, logistics management, invoicing, system proficiency
Preferred skills
Fashion affinity, ERP/WMS experience, retail background
Responsibilities
Advise customers via phone and email, process orders and returns, coordinate inventory transfers, optimize delivery times with carriers, manage billing documents.
Seniority
Individual Contributor
