Sachbearbeiter Auftragsabwicklung (m/w/d)
Core
Central interface responsible for the timely, complete, and accurate processing of customer orders, ensuring smooth coordination between sales, production, warehouse, and quality management.
Role type
Order Management Specialist
Builds
Customer orders and order-related documentation
Domain
Manufacturing / Supply Chain
Required skills
ERP systems (Oracle NetSuite, Navision), MS Office, order data entry and verification, deadline tracking, order change processing, customer communication, compliance checks, document archiving, inventory support, process improvement
Preferred skills
International customer-facing environment, order management training, customer service background
Technologies
Oracle NetSuite, Navision, MS Office
Responsibilities
Capture, review, and process customer orders in the ERP system; Monitor order data completeness and accuracy; Track deadlines to ensure timely order fulfillment; Communicate with customers regarding order status, delivery dates, and inquiries; Process order changes, cancellations, and complaints; Maintain customer and master data in the ERP system; Ensure compliance with internal guidelines and legal requirements; Support internal and external audits; Participate in regular inventory counts.
Seniority
Mid-level, hands-on IC
