Kundenberater/ gern auch Quereinsteiger (m/w/d)
Hybrid
Core
Inbound customer service representative handling inquiries and complaints for projects in finance, energy, and household products.
Role type
Customer service representative (inbound)
Builds
Customer support and relationship management for finance, energy, and household product projects
Domain
Customer service / Inbound support
Deliverable
client delivery
Required skills
Communication, problem-solving, database management, PC proficiency
Responsibilities
Answering customer inquiries, processing complaints, identifying customer needs and providing solutions, maintaining customer relationships, data entry and database maintenance