Sachbearbeiter*in für IT-Angelegenheiten (m/w/d)
Core
IT support and infrastructure management for the City of Leverkusen's Citizen and Integration department, focusing on hardware, software troubleshooting, and digital administration modernization.
Role type
IT support specialist (Level 1/2) and infrastructure administrator
Builds
IT support services and digital administration workflows for municipal departments
Domain
Public administration / Municipal IT
Deliverable
infrastructure
Required skills
Hardware support, First/Second-level IT support, Software troubleshooting, IT infrastructure maintenance, Project coordination, Digital administration knowledge (OZG)
Preferred skills
Experience in IT support, Knowledge of public administration structures, Project management, Procurement experience
Technologies
Hardware, Software, IT systems, OZG platforms
Responsibilities
Provide first and second-level support for technical issues, Manage interfaces with external IT service providers, Maintain and optimize IT environment, Drive modernization of IT systems, Participate in IT projects, Support digital administration implementation
Seniority
Mid-level, hands-on IC