Quality Operator (m/w/d)
On-site
Core
Handling customer complaints, supporting team leadership in operational tasks, and managing cross-departmental communication and document flow.
Role type
Administrative operations specialist
Builds
Customer complaint resolution processes and internal knowledge repositories
Domain
Government security services / Corporate services
Deliverable
dashboards & analysis
Required skills
SAP user knowledge, document management, knowledge base administration, cross-functional communication, administrative processing
Preferred skills
Experience in complaint handling, document flow management
Responsibilities
Process customer complaints, support team leadership in operational planning, manage cross-departmental communication, maintain knowledge databases and IT systems, handle document flow
Seniority
Entry-level to Mid-level