Sachbearbeiter (m/w/d) Anwendungsbetreuung
Core
Application support specialist responsible for the maintenance, configuration, and administration of specialized business applications and related hardware within a public administration IT environment.
Role type
Application Support Specialist (System Integration)
Builds
Maintains and supports specialized business applications (Fachanwendungen) and associated hardware infrastructure for internal departments.
Domain
Public Administration / IT Operations
Required skills
System integration, Windows Server administration, Active Directory management, SQL (MS SQL), technical documentation, ticketing systems, hardware maintenance, error analysis
Preferred skills
MS Office proficiency, project management, driver's license (Class B)
Responsibilities
Provide first-line support and application maintenance for assigned business applications, manage installation and configuration of hardware, handle service requests and incidents via ticketing systems, create and maintain technical documentation, coordinate with internal departments and external service providers.
Seniority
Mid-level, hands-on IC