Call Center Agent (m/w/d) Kundenservice Videolegitimation
On-site
Core
Conduct identity verification processes via video communication and answer customer inquiries on social networks.
Role type
Customer service agent (identity verification)
Builds
Identity verification services for Sparkassen and partners
Domain
Financial services
Deliverable
client delivery
Required skills
Video communication, social media support, customer service, modern communication tools (email, chat, phone), teamwork
Responsibilities
Conduct identity verification via video, answer customer inquiries on social networks, serve as a contact person for customers
Seniority
Entry-level / Quereinsteiger
