Kundenberater (m/w/d) für Servicehotline
Hybrid
Core
Customer service representative handling inquiries about orders, deliveries, returns, and payments via phone and email.
Role type
Customer service representative
Builds
Customer support interactions for clients in travel, automotive, e-commerce, fashion, retail, and delivery services
Domain
Customer service / Call center
Deliverable
client delivery
Required skills
German language (C1), PC systems proficiency, self-management, customer service orientation, sales orientation, teamwork
Responsibilities
Answer customer questions regarding orders, deliveries, returns, and payment processing; Provide technical support to customers via phone and email
Seniority
Entry-level to experienced (open to students and career changers)